We are committed to offering our customers the highest possible standards of service. In so doing we are pleased to support the Financial Conduct Authority’s initiative ‘Treating Customers Fairly’.
We recognise that both we and our customers have everything to gain if we look after your best interests and treat you fairly in all aspects of our dealings with you.
Ravenscroft Investments (UK) Limited, trading as Ravenscroft, is a company authorised and regulated by the Financial Conduct Authority and we are acutely aware of the need to safeguard clients’ financial interests. First, your assets are carefully segregated and ring-fenced from the assets of the firm. Secondly, we carry substantial insurance that provides cover for loss through events such as theft, fire, fraud or negligence. Finally, as a client of an authorised firm, your investments are protected by the Financial Services Compensation Scheme (visit www.fscs.org.uk for details). The coverage Pershing has now secured through Lloyd’s of London will protect FSCS eligible client assets up to an overall aggregate level for the firm of $1 billion, with a limit of $1.9 million per account, against specified events causing loss.